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ABOUT US | NEWSROOM | LIVING IN DEKALB | DOING BUSINESS WITH DEKALB | VISITING DEKALB
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  Departments
311
 
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layout graphic DeKalb County > 311 Citizen Help Center >311 Versus 911
   
 
311 versus 911

What is 311?  

  • 311 provides direct access to government information and non-emergency services.
  • 311 is your one-call resource for all NON-EMERGENCY services.
  • What is 911?

  • In the case of Public Safety emergency, always call 911.
  • Some phone systems have Restriction Blocks placed on their phone service.

  • Which Number Should I Call?

    Emergency? … Call 911. No Urgency? ... Call 311.
    House Burning Down? … Call 911. Help Around Town? … Call 311.
    Child Hit On A Bike? … Call 911. Where To Fly A Kite? ... Call 311.
    Burning Building? … Call 911. Burning Questions? … Call 311.
    Escaped Convict? … Call 911.          Escaped Poodle? …   Call 311.
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